This article shows how an administrator can reset a user's MFA details, enabling the user to then set up new MFA details at their next log on. However, if this is not completed prior to decommissioning the old device, then administrator assistance will be required to reset the user's MFA details. Individual users may manage their own MFA settings using the online portal at. A resultant change to MFA details is therefore required if the user is to continue to enjoy access. This is likely to impact MFA and so prevent access to the user's computer. Over time, a user may lose or replace an authenticator device or perhaps move to a new mobile phone number. Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism. Easy upgrade path is supported between different version of the MFA Agent for Microsoft Windows.Resetting an Office 365 user's MFA details Empower administrators with new configuration and control settings to better manage load-balancing and fail-over mechanisms, user access with challenge groups, and password order changes.ĭirect migration from the Authentication Agent 7.4 or later to MFA Agent is supported.Enable users to do more with self-service features such as offline days management, customization of MFA Agent interfaces, and quick access to help links.REST-based agent that addresses security and compliance needs with strong crypto algorithms that support FIPS 140-2.Uninterrupted access to boost productivity with offline emergency access.Enable the journey to the cloud with the unified MFA Agent that can connect to both Cloud Authentication Service and SecurID Authentication Manager to unlock various MFA options depending on business needs.It provides multiple authentication options for users, along with features that improve user productivity and security during Windows sign-in.

RSA MFA Agent for Microsoft Windows leverages the RSA Cloud Authentication Service and SecurID Authentication Manager provide strong multifactor authentication (MFA) to users signing into Windows, both online and offline.

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